Reference

How Your aka123 Account Works — What You Agree To

These terms set out the rules that apply when you open and use your aka123 account, including how payments through DANA, OVO, and GoPay are handled and what we both commit to.

Applies to all account holdersCovers DANA, OVO, GoPay wallet useSubject to local law and eligible regionsUpdated terms posted on this pageContact support for any clause questions

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REACH US DIRECTLY

Get Help With Any Terms Question

If a clause is unclear or you need to confirm how a specific rule applies to your account — whether it's about wallet verification, account limits, or eligibility — our support team is the right place to start. Reach us through any of the channels below and we'll walk you through it.

What These Terms Cover and How They Apply

aka123 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with aka123, you agree that these terms govern every action you take — from browsing the lobby on your phone to submitting a withdrawal to your OVO or GoPay wallet. We hold one account per person; duplicate accounts are not permitted

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and may be closed without prior notice. Deposits made via DANA, OVO, or GoPay are credited to your account balance after the transfer clears through the e-wallet network. Withdrawals follow a verification step where we confirm that the receiving wallet matches the name on your registered
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account — this protects you and keeps the process clean. You are responsible for keeping your login credentials private. If you suspect unauthorised access, contact our support team straight away so we can secure your account. These terms apply to players in Indonesia where access is
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permitted under local law. We may update specific clauses from time to time; the current version is always the one published on this page. Continued use of your account after an update means you accept the revised terms. If you disagree with any change, you may
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close your account before the change takes effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We hold your account data — including your registered wallet details for DANA, OVO, and GoPay — securely and use it only to operate your account and process transactions. You have the right to request a copy of the personal data we hold, ask us to correct inaccurate details, or close your account at any time by contacting support. Players in Bekasi and across Indonesia can submit a data or account request through live chat or email and we will respond within the timeframe set out in the applicable rules.

Wallet Data Security

Your DANA, OVO, and GoPay wallet details are stored only to process your transactions. We do not share wallet data with third parties outside of payment processing.

Account Access Control

You control who accesses your account. We will never ask for your password via chat or email — report any such request immediately so we can investigate.

Data Retention Policy

We retain account and transaction records for the period required under applicable rules. After account closure, data is handled in line with our retention schedule.

Request Changes or Corrections

To update registered details — including your linked wallet name — contact support with your account ID. Changes to wallet names require identity verification before they take effect.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering accounts, wallets, eligibility, and what to do if something changes on your end.

The core terms are the same regardless of which wallet you use. The one practical difference is that your wallet account name must match your registered aka123 account name for withdrawals to process.

No. Our terms allow one account per person. If we detect duplicate accounts linked to the same identity or wallet, we may suspend both and review any pending transactions.

We post the updated version on this page. Continuing to use your account after the update date means you accept the new terms. If you disagree, contact support to close your account before the changes apply.

Contact our support team via live chat or email and include your registered account name. We will confirm what data we hold and provide it within the applicable response timeframe.

Access to aka123 depends on local law and is available only where permitted. If you are in Indonesia and local law allows it in your region, your account may be eligible. Check current eligibility when you log in.

Contact support immediately through live chat or WhatsApp. We can place a temporary hold on your account while we investigate, and walk you through resetting your credentials securely.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How Your aka123 Account Works — What You Agree To

Get Help With Any Terms Question

Account Security, Data and Your Rights Under These Terms

Common Questions About These Terms

01 Do these terms apply differently if I use DANA versus OVO or GoPay?

02 Can I have more than one aka123 account?

03 What happens to my account if the terms are updated?

04 How do I request a copy of the personal data you hold on my account?

05 Is my account eligible if I am based in Indonesia?

06 What should I do if I think someone else has accessed my account?

Terms & Conditions

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